At Rounderbum, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any rele
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
We’re sorry your item(s) have damage!. Some items break during shipment but we’ll do our best to help. Please email our team with an image of your damaged item and a brief explanation for further assistance. While we may not be able to guarantee you
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for