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Rounderbum

We&#x2019;re sorry your item(s) have damage!Some items break during shipment but we&#x2019;ll do our best to help.Please email our team with an image of your damaged item&#xA0; and a brief explanation for further assistance.While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll be sure to resolve the situation as best we can!

We’re sorry your item(s) have damage!. Some items break during shipment but we’ll do our best to help. Please email our team with an image of your damaged item  and a brief explanation for further assistance. While we may not be able to guarantee you

What do I do if my item(s) arrives damaged?

Order and delivery issues

How do I start a return?

Do you offer refunds or exchanges?

Do you offer exchanges or refunds?

What’s your return policy?

How do I make a return?

When will I get my exchange/ store credit?

When will I get my store credit or my exchange?

Returns

How do I create an account?

How do I reset  the password of my account?

I'm having trouble logging in

Rounderbum account

How do I cancel my order?

Can I edit or add anything to my order?

How do I track my order?

How can I cancel my order?

Order management

Do you offer expedited shipping?

How long does delivery take?

How much does shipping cost?

Do you ship worldwide?

What is your delivery time?

Do you offer free shipping?

Shipping and delivery

What if my package gets lost or arrives damaged?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

How do I apply promo/discount codes?

How do I use my benefits/rewards points?

Do you offer membership/subscription service ?

Discounts and promos

REWARDS PROGRAM

What do I do if my item(s) arrives damaged?Updated 6 months ago