How do I make a return?Updated 6 months ago

Returns must be initiated within 15 days of receiving your order. Items must be unused and in the original packaging.

Return by mail

Reach out to our customer support team at [email protected]  to initiate the return process with your order number and details about the item you wish to return. Print the shipping label and drop off your return at a UPS shipping center location.

Note: There is not shipping charge per order.

Return process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a  store credit code will be processed, this store credit code will be valid to be used in a future purchase.

Non-Returnable items

Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page or in a disclaimer at the checkout.