Do you offer refunds or exchanges?Updated 5 months ago

Yes, we offer exchanges

Yes, we offer exchanges within 15 days of purchase. To be eligible for an exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that international orders, discounted products, multipacks, accessories, gift cards, and custom items are not eligible for return, refund, or credit. 

For returns or exchanges, please contact our customer support at [email protected] 

No, we do not offer refunds 

Unfortunately, we are unable to offer refunds after a purchase has been made. This policy is due to the nature of our products, which include underwear for men.

However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at [email protected]. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.